23 October, 2024

At PlayerGems.com, we are committed to protecting your privacy. This Privacy Policy outlines how we handle your personal data when you interact with our website. Please note that we do not collect any payment information, as all transactions are processed by third-party providers. By using PlayerGems.com, you consent to the practices described in this policy.

Data Collection
We collect personal information such as your name, email address, and account details when you register on the platform or contact us. This information is used solely for account management, product delivery, and customer support purposes.

Data Security
We take the security of your personal information seriously. To protect your data, we employ industry-standard measures such as encryption, access controls, and regular security assessments. These safeguards help to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

GDPR Compliance
As a UK-based company, we adhere to the General Data Protection Regulation (GDPR). This means that we implement appropriate technical and organizational measures to ensure the confidentiality and security of your personal data. We regularly audit our processes, train staff on data protection, and follow the core principles of data processing under GDPR.

Transfer of Personal Data Outside the EEA
In certain situations, your personal data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure that these transfers comply with applicable data protection laws and use safeguards such as standard contractual clauses or equivalent mechanisms to protect your information during these transfers.

Strong Customer Authentication (SCA) and PSD2 Compliance
While we do not handle payment data directly, the third-party providers we work with comply with Strong Customer Authentication (SCA) requirements under the Payment Services Directive 2 (PSD2). This ensures that payments are securely processed through two-factor authentication methods, providing additional layers of security during online transactions.

Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. You may also request that we restrict the processing of your data or transfer it to another entity. To exercise your rights, please contact us via email at info@playergems.com.

Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@playergems.com
Address: 7 Bell Yard, London, England, WC2A 2JR